Live SupportFAQ

Support Services

E.R.T. Software Systems, Inc. offers full support services for all of our products and all of our users.  We offer both Annual Support contracts and On-Demand Support services.  Our annual support plans can be purchased using Quarterly, Monthly or Annual payments.  They offer not only Technical support services, but FREE upgrades to future versions when released (discounted upgrades on MemberMaster). Please review the Support Features and Prices page for your product to see our current support rates. 

Support Options- Annual Support Clients, contact us by Phone or Email.  For all others, Demand Support charges will apply and payment will be required at time of service.

Live Support - E.R.T. Software Systems is proud to offer Live support assistance. One of our support personnel will be able to view your computer, diagnose any problems, and make any changes necessary while you watch and learn. This service makes it possible for us to offer high quality support quickly and efficiently. We can even help you with training and system operation.

FAQ- View the Frequently Asked Questions about our products.